If you believe your card or account is being used by someone else, or if think you've been charged by a provider you who isn't who they say they are, you can instantly block your card from further transactions and contact us.
​
​1. Block your card.
​From the Home tab, tap on Cards and select the card you want to block. Scroll to the bottom and tap on "Temporarily Block Card."
​
​2. Contact us.
​Go to the More tab and tap on "Get in Touch" to start speaking with our Customer Care Crew. Alternatively, send an email to [email protected]
​
We'll help you through the process and keep you informed.
​
Remember: We will never ask you for your password over the phone or email. Only log in using the Debut app.