If your physical Debut card (Ora Card) is lost or stolen, you can block access to the card through the app. Since your card number, expiration and security code are not printed on Ora Card, your details remain safe from any prying eyes.

Contact our Customer Care Crew through the app to get a replacement card:

Go to More > Get in Touch to speak to our Customer Care Crew.

Alternatively, send an email to [email protected].