If you think you may have been charged incorrectly, it's often the quickest and easiest solution to promptly address the mistake with the retailer, restaurant or service provider. Always make sure you double-check the price is what you expect before you pay. If the provider has made a mistake, they may offer to reverse the transaction for you.

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If you have a question regarding your balance or money in Savings Sheds, you can access help from inside the app.

Go to More > Get in Touch to speak to our Customer Care Crew.
Alternatively, send an email to [email protected].